Cancellation and Refund Policy

Last updated: 13 November 2026

Plans change, and we try to make cancellations as simple as possible. This page explains how cancellations and refunds work for bookings made with Kamblee Tour and Travel Private Limited. The exact charges for your trip are written in your booking confirmation.

How to cancel

Tell us as early as you can by phone or WhatsApp, and confirm the cancellation in writing (WhatsApp message or email) from the contact details used for the booking. The date on which we receive your written request is treated as the cancellation date.

Cancellation charges

• Charges depend on how close the cancellation is to the travel date and on the rules of the hotels, airlines, railways and transport operators involved.
• The cancellation terms that apply to your trip are stated in your booking confirmation. Please read them before paying the advance.
• Peak season, festival dates and special fares often carry stricter supplier rules.

Items that are usually non-refundable

• Flight and train tickets, which are refunded only as allowed by the airline's or railway's fare rules.
• Visa fees, permit fees and insurance premiums once applied for or issued.
• Services not used during the trip, late arrival or no-show.

If we or a supplier cancel

If a service cannot be provided because of weather, road closure, flight cancellation, government order or a similar event outside our control, we will first offer a suitable alternative or a change of dates. Where that is not possible, we refund the amounts we are able to recover from the suppliers.

How refunds are paid

• Approved refunds are paid to the same bank account or payment method that was used for the booking.
• Refunds are processed after we receive the amount back from the supplier concerned. The time taken depends on the supplier and your bank.
• We will share the refund amount and its breakup with you in writing.

Questions about a refund

If you have a question about a cancellation or a refund, contact us with your name, travel dates and booking details and we will look into it.

Contact us

Kamblee Tour and Travel Private Limited
Office No. 103, First Floor, Ansal Majestic Tower, G-Block Community Centre, Vikas Puri, New Delhi 110018
Phone: 92057 86503, 92057 86504
WhatsApp: 99583 74782